Suddenly, you received this error one day when you launch Hatch software, regardless your PC is connected to the internet.
It is caused by the recent security update. Hatch software can no longer support the older TLS 1.0 security of IE browser, which is why IE browser is required to be updated.
Transport Layer Security (TLS) is a protocol that ensures privacy between communicating applications and their users on the internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).
In keeping with PCI DSS requirements, it is mandatory to upgrade from TLS 1.0 to TLS 1.1 or higher, before June 01, 2018.
The minimum version of supported browsers:
- Internet Explorer 11 (IE11), released in 2013
As far as IE11 is installed and up to date, this issue should be fixed.