I have not received a registration validation email
If you have not received a registration validation email when signing up your new Hatch Embroidery account, follow these directions:
- Go to wilcom.com/hatch and sign into your account.
- If you forgot your password, on the sign-in popup, click “Password Reminder” and it will be sent to you.
- Once signed in, go to https://www.wilcom.com/hatch/verification.aspx. If you see “You do not have access to this content”, your account is already verified.
- Click to “Resend my verification email” and go to your email inbox.
- In the email, click “Activate my account” and now you can continue to run Hatch Embroidery and the 30 Day Free Trial will be activated.
If you still have problems click here to send us a support ticket: